-
Description
-
Review
-
Shipping
-
Return
Description
▷ MATERIAL
★ All of our 10K, 14K, 18K Jewelry are Solid Gold. ( Not Gold Filled or Gold Plated )
★ All of our silver jewelry is 925 sterling silver and 14 carat gold plated. (Our white silver jewelry is rhodium plated.)
▷ PRODUCTION AND PACKAGING
★ Our jewelry is handmade. It is specially prepared for you in the dimensions you want upon order.
★ We work with three colors in our jewelry. Yellow, Rose, White
★ We prepare our jewelry by examining it to the smallest detail with our 21 years of experience.
★ Since we care about customer satisfaction and long-term relationship, we produce our jewelry considering daily use and natural wear.
★ If you want to change the stone color in our jewelry, please contact us.
★ We put our jewelry in a wooden jewelry box and wrap it in bubble wrap. Then we box it with surprise gifts that we leave inside. In this way, our jewelry reaches you more safely during transportation.
★ Our boxes are stylish and elegant. It is suitable for both keeping and gifting.
★ If you want to leave a special day note, it is enough to specify when ordering.
★ All the customizations we mentioned are free.
▷ SHIPPING
★ The production process of our jewelry is 2 days.
★ Our jewelry reaches all over the world by express shipping and is free of charge.
- USA : 2 Business days
- United Kingdom : 2 Business days
- EUROPE : 2 Business days
- CANADA : 2 Business days
- Other countries : 5 business days.
▷ Returns and Exchanges
★ Please contact us for returns and exchanges. Your happiness is very valuable to us.
Thanks for visiting our store.
Review
Shipping
For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.
During sale events and new collection launches, there may be a slighly longer processing time.
All Auguste orders are hand-picked and packed with love from Byron Bay, Australie.
Return
You can choose between a refund or a credit note on full priced items.
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
- Earrings cannot be returned due to health and safety reasons.
- Return shipping methods and associated costs are the responsibility of the customer.
- Sale items can not be refunded for change of mind.